To the CEO of Neftaly, Neftaly Malatjie, Royal Committee Chairperson Clifford Legodi, Neftaly Royal Chiefs and Human Capital

Kgotso ebe le lena

Date: 21 January 2026

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Opening

• Song: Linah Ralepelle
• Prayer: Daniel Makano

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Attendance

• Daniel Makano – Neftaly Advice Desk
• Ntshuxeko Shihangu – Neftaly Development Manager
• Linah Ralepelle – Neftaly Chief Development Officer
• Tumelo Makano – Neftaly Monitoring Manager
• Linda Tivane – Neftaly Education Specialist
• Jeffry Motapina – Neftaly Education Chief

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Apologies

• Uvile Tabata – Neftaly Development Volunteer
• Phidelia Dube – Neftaly Education Officer
• Itumeleng Malete – Neftaly Education Specialist

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Meeting Purpose

To review course bookings, approvals, certification processes, and coordination between Development and Education departments.

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Agenda & Discussions

1. Handover of Bookings (21 January 2026)

• The Development Department officially handed over all course bookings to Education on 21 January 2026.
• This handover marked the start of Education managing approvals, scheduling, and learner coordination.

2. NeftalyCDR Request to Education

• NeftalyCDR requested Education to initiate approval processes for all bookings in line with Neftaly policies and procedures.

3. Approval Challenges & Solutions

• It was noted that Neftaly currently does not have Marketing Royalty authority to approve bookings, creating a delay in processing.
• Resolution:
  • Ntshuxeko Shihangu advised that Jeffry Tapina should submit the booking approval requests.
  • If the requests do not go through, NeftalyCDR will escalate the request to NeftalyCER for approval.
  • All parties reaffirmed commitment to following organisational policies.

4. Communication & Documentation

• Linah Ralepelle instructed that after the meeting, the minutes must be shared with the Neftaly Chief Monitoring Officer.
• Ntshuxeko Shihangu confirmed that she has sent the bookings system link to Jeffry Tapina for access and processing.

5. Monthly Submissions & Reporting

• It was agreed that every month, both NeftalyCDR and NeftalyCHAR must ensure submission of:
  • Certificates
  • Client lists
  • Bookings and orders

This will improve compliance, monitoring, and reporting across departments.

6. Certificates for 2025 Learners

• Ntshuxeko Shihangu suggested that NeftalyCHAR prepare all certificates for 2025 (January – December).
• Development will then contact previous students to confirm receipt of their certificates.
• Development will create a checklist of:
  • Students who have received certificates
  • Students who have completed courses but not yet received certificates

7. SAQA Accreditation & Course Validity

• It was agreed that Development and Education departments will hold a joint meeting to:
  • Review SAQA accreditation expiry dates for all courses
  • Ensure compliance and timely renewals

8. 2026 Classroom Operations & Timetable

• Education Department will develop a 2026 classroom timetable and operational plan.
• This will guide learner intake, facilitator schedules, and course delivery structures.

9. Economic Sustainability & Donations

• Both Development and Education departments agreed to collaborate on:
  • Economic sustainability strategies
  • Donation mobilisation plans
• It was resolved that only Chiefs and Managers will attend these strategic planning meetings.

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Action Items

Task	Responsible Person	Deadline
Submit booking approval requests	Jeffry Tapina	Immediate
Escalate approvals if required	NeftalyCDR	As needed
Send meeting minutes to Chief Monitoring Officer	Daniel Makano	Today
Prepare 2025 certificates	NeftalyCHAR	End of month
Contact past students and compile certificate checklist	Development Department	End of month
Schedule SAQA expiry review meeting	Development & Education	This week
Develop 2026 classroom timetable	Education Department	This week
Plan sustainability & donation strategy meeting	Chiefs & Managers	This month

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Closure

The meeting concluded with commitment from all departments to strengthen collaboration, improve compliance, and ensure effective course delivery and certification processes.

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Closing

• Song: Jeffry Motapina
• Prayer: Daniel Makano

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Minutes Prepared By:
Daniel Makano
Neftaly Advice Desk

My Message Shall End Here
Daniel Makano | Neftaly Desk Officer | Neftaly