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Neftaly Consent and Confidentiality in Volunteering

At Neftaly, we value the trust and dignity of every individual we work with—volunteers, beneficiaries, staff, and partners alike. As part of our commitment to ethical and responsible volunteering, all Neftaly volunteers are expected to understand and uphold our Consent and Confidentiality standards.

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1. Informed Consent

Informed consent is a foundational principle in all Neftaly activities. This means that individuals must fully understand and voluntarily agree to any involvement, participation, or sharing of personal information.

As a volunteer, you must:

• Always seek permission before collecting personal information, taking photographs, or involving someone in any Neftaly project activity.
• Explain the purpose of your interaction or data collection in a clear and respectful way.
• Respect a person’s right to say no at any time, without pressure or negative consequences.

Consent must be:

• Freely given
• Specific and informed
• Revocable at any time

If you are ever unsure whether consent has been clearly given, do not proceed.

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2. Confidentiality

Neftaly is committed to protecting the privacy of everyone involved in our work. As a volunteer, you may come across sensitive or private information. You are expected to handle all such information with the highest level of discretion.

What this means for you:

• Do not share personal details of any individuals (names, locations, contact information, personal stories) outside of Neftaly-approved channels.
• Avoid discussing sensitive topics in public spaces or with unauthorized individuals.
• Store any records or notes securely, and only for as long as they are needed for your volunteer role.
• If you suspect a breach of confidentiality, report it to your Neftaly supervisor or coordinator immediately.

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3. Exceptions to Confidentiality

In some rare circumstances, confidentiality may need to be broken—specifically if:

• Someone is at immediate risk of harm,
• There is suspected abuse or neglect,
• Legal obligations require it.

In these cases, always follow Neftaly’s safeguarding and reporting procedures, and inform your supervisor without delay.

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4. Volunteer Responsibility

As a Neftaly volunteer, you agree to:

• Uphold ethical standards of consent and confidentiality at all times,
• Participate in relevant training,
• Sign the Neftaly Volunteer Agreement, which includes a confidentiality clause,
• Ask for clarification whenever you are uncertain about your responsibilities.

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Conclusion

Maintaining consent and confidentiality is not just a policy—it is a commitment to respect, dignity, and safety. Thank you for helping Neftaly create a trusted environment where everyone feels protected and empowered.

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