Opening
1.1 Welcome
1.2 Song – Led by Ms Ditsoabane
1.3 Prayer – Led by Mr Makano
2. Attendance and Apologies
2.1 Recording of attendance
2.2 Noting of apologies (Mr Macuacua)
3. Adoption of Agenda
3.1 Review of agenda
3.2 Acceptance of agenda
4. Matters for Discussion (Operational Challenges)
4.1 System and Website Challenges
- Performance of Neftaly websites
- Status of IDEA website
4.2 Course Booking Delays
- Causes of delays
- Impact on operations and stakeholders
4.3 Handover Report Constraints
- Status of SCDR title changes
- Implications for report submission
4.4 Human Capital Documentation Delays
- Outstanding documents
- Risks to compliance and operations
5. Way Forward / Action Items
5.1 Identification of responsible persons
5.2 Timelines for resolution
5.3 Required escalations


