To the CEO of Neftaly, Neftaly Malatjie, Royal Committee Chairperson Clifford Legodi, Neftaly Royal Chiefs and Human Capital

Kgotso ebe le lena

1. Opening

• Song: Manoko Ditsoabane
• Prayer: Daniel Makano

---

2. Attendance

Present:

• Manoko Ditsoabane – Neftaly Development Volunteer
• Andries Macuacua – Neftaly Development Specialist
• Daniel Makano – Neftaly Development Specialist
• Kamogelo Mpe – Neftaly Development Specialist
• Ntshuxeko Shihangu – Neftaly Advice Desk

Apologies:

• Linah Ralepelle – Neftaly Development Manager
• Uvile Tabata – Neftaly Development Volunteer

---

3. Purpose of Meeting

To review daily operational challenges experienced by staff and identify corrective actions to ensure smooth workflow and service delivery.

---

4. Meeting Discussions

4.1 Website Charity Publishing Issue

• Daniel Makano and Manoko Ditsoabane reported that the charity content on the Neftaly website was not publishing successfully.
• The team agreed that the issue needed urgent resolution to avoid delays in online communication and engagement.
• It was resolved that the content would be published today after troubleshooting.

4.2 Printing Challenges

• The printer was reported to be non-functional due to lack of ink.
• This affected the printing of documents required for daily operations and client services.
• The matter was escalated for urgent replacement of ink cartridges.

4.3 LMS Access Challenge

• Ntshuxeko Shihangu reported that they have not yet received access to the LMS platform.
• This has affected their ability to perform certain responsibilities linked to client support and documentation.
• Follow-up will be made with management and IT support.

4.4 en.saypro.online Event System Challenges

• Kamogelo Mpe reported ongoing challenges with the en.saypro.online platform when creating or managing events.
• The system instability was noted as a recurring issue affecting event planning and reporting.
• The matter will be escalated to the technical support team for investigation and resolution.

---

5. Action Items

Task	Responsible	Deadline
Resolve website charity publishing issue	Daniel Makano & Manoko Ditsoabane	Today
Replace printer ink	Andries Macuacua	ASAP
Follow up on LMS access	Ntshuxeko Shihangu	ASAP
Report en.saypro.online system challenges	Kamogelo Mpe	Today

---

6. Summary / Conclusion

• The meeting focused on identifying and addressing key operational challenges affecting productivity.
• Immediate actions were assigned to ensure system access, printing capability, and website functionality are restored.
• Follow-ups will be conducted in the next daily meeting to assess progress and confirm resolutions.

My message shall end here

Daniel Makano | Neftaly Development Specialist | Neftaly